Vehicle Recovery, Safety, & Logistics - West

4805
On Site

Tempe, Arizona
Los Angeles, California
Mountain View, California
San Francisco, California

Operations

Full-Time

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to SFBA Market Lead

You will:

Regional Fleet Integration & Scalability: Lead the strategic scale of new EV platforms across multiple Western Region markets, prioritizing fleet uptime and platform maturity through rigorous oversight of field integration, high-voltage stabilization, and sensor-health protocols.
Technical & Diagnostic Leadership: Provide dotted-line leadership and technical oversight to a multi-site team of Diagnostic Technicians, setting daily priorities and providing technical mentorship to ensure high-quality execution of complex powertrain and AV-stack troubleshooting.
Engineering-to-Ops Liaison: Serve as the primary conduit between Hardware/Electrical Engineering and Field Ops, translating systemic technical failures into actionable Standard Work (SW) and driving Root Cause Analysis (RCA).
Vendor Management & Workforce Readiness: Demonstrated ability to manage complex service-level agreements (SLAs) while ensuring third-party partners are appropriately staffed and technically trained to support multi-platform EV operations. Experience auditing vendor "Standard Work" and safety certifications is essential.
Operational Governance & Automation: Champion the deployment of automated systems and advanced tooling to maximize depot throughput; provide executive-ready reporting on fleet health and maturity to Global Leadership.
Supply & Asset Integration: Partner with Supply Management to oversee critical component lifecycles and "just-in-time" part availability, ensuring zero-downtime for mission-critical EV hardware.

You have:

Educational Foundation: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related technical/industrial field.
5+ Years of Industry Experience: Proven track record in large-scale commercial operations, logistics, or hardware manufacturing, with at least 3 years specifically focused on Electric Vehicle (EV) platforms.
NPI & Scaling Success: Demonstrated experience taking a vehicle platform or complex hardware product from the NPI phase through to stable, commercial-scale field deployment.
Vendor Management Excellence: Proven ability to manage complex service-level agreements (SLAs) and drive vendor accountability through data-driven performance audits.
Analytical Rigor: Advanced ability to interpret telemetry data, diagnostic codes (DTCs), and fleet metrics to identify operational gaps and mitigate market-level risks.
Project Leadership: Experience managing multiple high-stakes technical projects simultaneously in a high-velocity environment (e.g., retrofits, software-defined hardware updates).

We prefer:

AV Industry Fluency: Direct experience with autonomous vehicle ecosystems, specifically the integration of compute/sensing suites with EV powertrains.
Process Engineering (WOS/Lean): Experience implementing or refining formal operating systems (e.g., Waymo Operating System or Lean Manufacturing) to reduce operational drag.
High-Voltage Safety: Advanced knowledge of EV safety standards and the ability to design/manage safe workspaces for high-voltage battery service.
Change Management Leadership: Skilled in navigating organizational restructuring and leading teams through the "fluid" environment of a scaling startup.
Relationship Building: Ability to build and manage relationships, engage in-person, and foster cross-functional communication and alignment.
Strategic Decision-Making: Skilled in analytical and critical thinking, problem-solving, risk assessment, management, and long-term planning and prioritization.

Travel requirement:

25% of the time

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$190,000—$234,000 USD

We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate’s qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email waymo-candidatesupport@google.com. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)

Some of our Benefits

Health and wellness

Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.

Financial wellness

Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.

Flexibility and time off

Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.

Supporting families

When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.

Community and personal development

At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks

Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.