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Program Manager-RO Operations - Infrastructure Enablement

Mountain View, California, United States. San Francisco, California, United States. New York City, New York, United States Full-Time Operations 4496

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Program Manager-RO Operations - Infrastructure Enablement

  • 4496
  • On Site
  • Mountain View, California
  • San Francisco, California
  • New York City, New York
  • Operations
  • Full-Time
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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this onsite role you will report to our RO Enablement Team Lead and will be the end to end owner in the enablement of our Infrastructure for autonomous operations. You will manage a portfolio of sites across multiple markets from site feasibility to site launch while partnering cross functionally with Real Estate, Construction, Engineering, and Operations. Objectives include but are not limited to; process adherence, site enablement, and scaling at or better than plan of record.

You will:

  • Strategic Planning & Deployment: Lead and manage the end-to-end program for the enablement and readiness of all new regionalized locations, ensuring alignment with corporate expansion strategy and timelines.
  • Drive Sustainable Outcomes: Serve as a trusted leader with a continuous improvement mindset, driving operational excellence, strengthening stakeholder alignment, and delivering measurable, sustainable results
  • Depot Configuration: Define, document, and oversee the execution of standardized depot layout, workflow, and equipment configuration, optimizing for efficiency and scalability.
  • Performance Monitoring: Establish and track key performance indicators (KPIs) for new and existing depot operations, focusing on initial performance stabilization and sustained improvement post-launch.
  • Lead the successful expansion and standardization of regionalized operations (ROs), ensuring efficient launches and sustained high performance across multiple locations.
  • Drives strategic preparation, setup, and stabilization of new ROs, encompassing program management, logistics, depot operations, network technology, and cross-functional leadership.

You have:

  • Bachelor's degree in Business Administration, Operations, or Project/Program Management
  • 5+ years of experience in program management or a related field.
  • Proven ability to effectively lead and inspire teams, fostering a collaborative and high-performing environment.
  • Excellent communication skills, including the ability to clearly articulate ideas, actively listen, and build strong relationships with stakeholders at all levels.
  • Extensive experience with operational processes and best practices
  • Exceptional problem-solving and analytical skills: Capable of quickly identifying root causes, proposing effective solutions, and making data-driven decisions.
  • Proven experience in managing multi-site operational launches or expansions (e.g., distribution centers, depots, retail locations)
  • Excellent project management skills, including familiarity with tools for tracking milestones, dependencies, and resources
  • Ability to thrive in a fast-paced, cross-functional environment: Comfortable working under pressure, adapting to changing priorities, and collaborating effectively with diverse teams.
  • Demonstrated ability to build strong relationships and influence stakeholders across different departments.

We prefer:

  • A Master's degree in Computer Science, Engineering, Business Operations, or a related field
  • Excellent communication skills, including the ability to clearly articulate ideas, actively listen, and build strong relationships with stakeholders at all levels.
  • Extensive experience in the autonomous vehicle sector, encompassing a deep understanding of the unique technological, regulatory, and operational challenges.
  • Proven ability to unlock scale within operations across both domestic and international markets
  • A strong track record of working effectively in collaborative, cross-functional teams, fostering a culture of open communication and shared goals.
  • Demonstrated knowledge of warehouse/depot physical layout and configuration best practices.
  • Adept at using analytical tools and methodologies to solve complex problems.

Travel:

Candidates should expect up to 25% travel

Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.

The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.  Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$140,000—$151,000 USD

We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate’s qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email waymo-candidatesupport@google.com. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)

Some of our Benefits

Health and wellness

Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.

Financial wellness

Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.

Flexibility and time off

Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave. 

Supporting families

When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.

Community and personal development

At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks

Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.

Ready to Apply?