Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we ensure and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to our Director of Product Operations and Planning.

You will:

• Drive system level process improvement programs to improve human dependent processes, reduce variability, decrease cost and decrease lead time
• Develop operational systems to support standardized work, problem solving, and a continuous improvement culture
• Mentor, coach, and teach people on lean efficiency principles
• Facilitate cross functional problem solving to design counter measures and corrective actions
• Be an important strategic partner for leaders across the organization
• Partner with Operations teams and Product Managers to identify bottlenecks, conduct gap assessments, and map the current state
• Lead project implementation plans and manage the change management to ensure adoption of the desired future state
• Develop timelines to identify and plan for mitigations that address potential challenges that could block progress
• Present your work to Waymo leadership and various partner groups

You have:

• 10+ years' experience in operations management, program management, and project management
• Ability to break down ambiguous and complex problems into manageable segments, tease out dependencies, risks and mitigations with creative solutions; and get partners aligned with the strategy
• Solid experience planning for and managing several large-scale, complex projects and coordinating cross functional project members
• Excellent collaboration
• Bachelor's Degree(s) in Engineering, Business or related technical field

We prefer:

• Experience leading Lean Culture transformation in a distributed organization
• Experience using Shingo Model
• Masters Degree(s) in Industrial Engineering, Business or related technical field
• Comfortable pulling data and analyzing underlying root cause
• PMP Certification in Project Management, Prosci Change Management, or similar

#LI-Hybrid