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Community Operations Specialist

Mountain View, California, United States Full-Time Marketing and Communications 4163

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Community Operations Specialist

  • 4163
  • On Site
  • Mountain View, California
  • Marketing and Communications
  • Full-Time
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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

As a member of the Communications team, you’ll be on the cutting edge of bringing autonomous driving technology to the public, developing strategies that will increase understanding, acceptance, and adoption of this life-saving technology. We work with reporters, editors, bloggers, and other influencers to tell stories about Waymo and the potential of our technology to change how we move and live. We partner with the engineering, business, policy, marketing, and product teams to create messaging for new products and other initiatives, counter misinformation, and shape our reputation.

In this hybrid role, you will report to a Public Affairs Manager.

You will:

  • Serve as day to day operations lead for Waymo’s Public Affairs team across current and future markets 
  • Manage all aspects of event sponsorships including annual budget, payments, registrations, design requests, swag orders, comms approval, etc. 
  • Coordinate staffing and vehicle presence for in-person events
  • Managing vendor contracts, tracking spend, and forecasting budgets for public affairs initiatives
  • Lead Waymo employee recruitment efforts to support community partner events; craft communications, track and manage RSVPs and collaborate with the Internal Comms team as needed
  • Lead project management for ongoing Waymo Serve and annual Waymo Gives back annual efforts, including overall coordination, recruitment, and analytics.

You have:

  • 5+ years of experience as a project manager, operations manager, executive assistant or comparable role
  • Ability to plan, track, and execute multiple projects simultaneously across markets and functions
  • Skilled at creating and improving systems that make campaigns, partnerships, and stakeholder outreach more efficient and measurable
  • Excellent communication, interpersonal, and presentation skills with the ability to work effectively with cross-functional teams and external partners
  • Willingness to be hands on when it comes to event set up, breakdown, loading swag etc.  
  • Willingness to travel around the U.S. as needed

We prefer:

  • Experience working in a fast-paced, start up environment
  • Experience in tech, mobility, or transportation sectors
  • Event operations or sponsorship management background
  • Financial planning and budget management 
  • Bilingual proficiency in Spanish or Chinese

Travel Requirements

  • 10 - 20% travel possible to support in-market activations as needed

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. 

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. 

Salary Range
$158,000—$200,000 USD

We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate’s qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email waymo-candidatesupport@google.com. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)

Some of our Benefits

Health and wellness

Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.

Financial wellness

Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.

Flexibility and time off

Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave. 

Supporting families

When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.

Community and personal development

At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks

Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.

Ready to Apply?