Voluntary recall of our previous software

Feb 12, 2024
Earlier today, we voluntarily filed a recall report with the National Highway Traffic Safety Administration (NHTSA) for software that was previously on our fleet. We chose to do this after consultation with NHTSA and our own internal review of two incidents that occurred in a rare scenario in Phoenix on December 11, 2023, which resulted in no injuries and minor vehicle damage. Our entire fleet was updated with software to address this rare issue between December 20, 2023 and January 12, 2024. Our ride-hailing service is not and has not been interrupted by this update.

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