Software Quality Operations, Vendor Data Analytics & KPI Lead
Remote, United States Full-Time Engineering Operations 4434
Software Quality Operations, Vendor Data Analytics & KPI Lead
- 4434
- On Site
- Remote
- Engineering Operations
- Full-Time
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Software Quality Operations team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.
Waymo is experiencing unprecedented growth, rapidly expanding into new cities and launching new vehicle platforms. Software Quality Operations is critical to this expansion, enabling us to scale safely and efficiently. As the Vendor Data Analytics & KPI Lead, you will be responsible for leading the end-to-end operational planning lifecycle by designing automated, scalable systems for demand forecasting, budgeting, and performance monitoring. In addition you’ll partner with cross-functional and analytics teams to implement standardized metrics and dashboards that drive data-driven decision-making.
You will:
- Drive design and implementation of operational metrics, dashboards, and standardized cross-organizational reporting systems in coordination with internal and vendor analytics teams
- Lead demand forecasting, workforce and budget planning, and plan-to-actuals spend monitoring processes
- Establish foundational architecture and automated systems to enable vendor data analysts to build and maintain scalable operational reporting
- Oversee standardized business review frameworks and hold vendors accountable to SLAs, KPIs, and committed action plans
- Develop short and long-term project roadmaps, managing timelines, impact, and documentation for internal customers and vendor leadership
- Align with senior stakeholders on quarterly objectives, reporting on program metrics to continuously improve area effectiveness
You have:
- BA / BS in technical or business discipline or equivalent experience
- 7+ years in data intelligence, statistics, or other related field with proven experience designing and implementing analytical strategies, process optimization initiatives, and technical programs for people at all levels
- 5+ years of program management experience with large, complex projects and cross-functional stakeholders
- A highly analytical mindset with demonstrated background of creating & defining metrics for a program
- Experienced writing concise documentation (e.g. business requirements, summary reports, project briefs), and delivering engaging presentations, often to senior leadership
- Expert proficiency with Python and SQL and experience designing and implementing complex data pipelines
We prefer:
- Experience working with fast-paced emerging technologies
- Background in consulting, operations, technology, technical / program management
- Strong data analysis and technical skills; ability to work with Engineers across multiple disciplines
- Experience working in a multi-geography environment with US based teams
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate’s qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email waymo-candidatesupport@google.com. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)
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Some of our Benefits
Health and wellness
Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.
Financial wellness
Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.
Flexibility and time off
Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.
Supporting families
When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.
Community and personal development
At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.
Cool perks
Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.
Health and wellness
Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.
Financial wellness
Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.
Flexibility and time off
Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.
Supporting families
When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.
Community and personal development
At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.
Cool perks
Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.
