Enterprise QMS Manager

4255
On Site

Mountain View, California
San Francisco, California

Operations

Full-Time

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to the Director of Waymo Product Operations & Planning

You will:

Design & Implementation: Develop and implement the necessary Quality Management System (QMS) policies, procedures, and documentation across Waymo's value chain. Specifically, this role concentrates on Hardware & Software Engineering, and supply chain for autonomous vehicles.
Design Control: Implement and monitor QMS processes related to Design Control (ISO 9001 Clause 8.3) for the "Waymo Driver" autonomous technology, ensuring requirements traceability, design reviews, verification, and validation activities align with the framework.
Process Conformity: Ensure Software Development Life Cycle (SDLC) processes conform to defined quality standards, covering planning, requirements gathering, development, and testing of software solutions.
Change Management: Develop and audit robust Change Management protocols (ISO 9001/IATF 16949) for software releases, feature updates, and bug fixes to systematically plan, assess risks, verify effectiveness, and eliminate adverse effects of changes before deployment.
Supplier Quality Management: Collaborate with Supply Chain and Procurement to define and implement QMS requirements for suppliers, ensuring adherence to standards like IATF 16949 and verifying that components and services meet the highest standards of specification and reliability.
Risk & Issue Resolution (CAPA): Lead Root Cause Analysis (RCA) and administer the Corrective and Preventive Action (CAPA) system across the federated structure to address non-conformities related to hardware, tooling, and operational procedures, ensuring universal application of lessons learned.

You have:

Bachelor's degree in Engineering (Software, Mechanical, Electrical, Industrial), Computer Science, or a related technical field, or equivalent practical experience.
7+ years of demonstrable experience developing, implementing, and auditing an enterprise-level Quality Management System (QMS) based on ISO 9001 and/or IATF 16949 and/or ISO Software standards in a regulated or safety-critical industry (e.g., Automotive, Aerospace), plus experience with ASPICE (Automotive Software Process Improvement and Capability determination)
Proven expertise in core quality methodologies, including Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and Failure Mode and Effects Analysis (FMEA)

We prefer:

Experience with functional safety standards like ISO 26262 (Functional Safety) or ISO 21448 (SOTIF), or cybersecurity standards like ISO/SAE 21434.
Direct experience integrating QMS processes with Software Engineering SDLC and managing quality for complex, rapidly evolving software platforms.
Familiarity with hardware quality control (e.g., tooling, calibration, maintenance processes) within a fleet or manufacturing environment.
Proficiency with data analysis tools (e.g., Python, SQL, Tableau) to manipulate, visualize, and report on quality performance data collected from decentralized operational units and the eQMS

Travel requirements:

Flexibility to travel to vendor/partner sites 5-10% of time

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$190,000—$241,000 USD

We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate’s qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email waymo-candidatesupport@google.com. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)

Some of our Benefits

Health and wellness

Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, gym membership, and special wellness programs.

Financial wellness

Your financial peace of mind is important to us. At Waymo, we offer competitive compensation, bonus opportunities, equity, employees provident fund, and lots of other perks and employee discounts.

Flexibility and time off

Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.

Supporting families

When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include 26 weeks of paid leave for birthing parents and 18 weeks of paid leave for non-birthing parents.

Community and personal development

At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks

Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.